How to View, Modify, or Cancel Your Booking

Managing your private dining booking with Zendesk is simple and transparent. Whether you need to review event details, make last-minute changes, or cancel, your Account dashboard puts everything at your fingertips. This guide walks you through the steps to view, modify, or cancel your booking, ensuring a seamless experience every time.

Accessing Your Account Dashboard

1. Log in to your Zendesk account using your email and password.
2. Navigate to the Account dashboard, usually found in the top menu or profile dropdown.
3. Select the ‘Bookings’ or ‘My Events’ section to see your reservations at a glance.

How to View Booking Details

• Click on an individual booking to display event specifics: date, time, chef, menu, and status.
• Review your chef’s credentials and any special requests associated with your event.

Modifying Your Booking

1. In your dashboard, locate your event and click ‘Edit’ or ‘Modify’.
2. Change your event details—date, guest count, special requests—or update your menu choices.
3. Save your changes; your chef will be notified automatically of updates.

Cancelling Your Booking

1. Open the booking you wish to cancel from your Account dashboard.
2. Select the ‘Cancel’ option and review our cancellation policy for applicable terms.
3. Confirm your cancellation; you’ll receive a notification and any eligible refund accordingly.

Conclusion: Hassle-Free Booking Management

Zendesk ensures you have full control over your private dining experience. Whether you need to tweak your plans or cancel entirely, our platform empowers you every step of the way. For more help, visit our Help Center or contact our support team—your perfect event awaits!